Brand Community Duty: The Role of Duty in Brand Communities

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Brand Community Duty: The Role of Duty in Brand Communities

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dc.contributor.advisor Mark, Tanya
dc.contributor.author Goellner, Katharina
dc.date 2012-05-03
dc.date.accessioned 2012-05-09T13:48:35Z
dc.date.available 2012-05-09T13:48:35Z
dc.date.issued 2012-05-09
dc.identifier.uri http://hdl.handle.net/10214/3593
dc.description.abstract In their exploratory study Muniz & O’Guinn (2001) found three markers of a brand community: a sense of belonging, rituals and tradition and a sense of duty toward the community. Two of the three markers of community have been included in conceptual models on brand communities. However, the third marker (sense of duty) has not been implemented up to now. Hence, the objective of this thesis is to extend Bagozzi & Dholakia’s (2006) brand community model by incorporating the construct “sense of duty”. In this research, a conceptual model of brand communities is developed. Overall, the findings support the conceptual model. The results show that sense of duty is a decisive mediator of brand community behaviours and that sense of duty is divided into three distinct components: new member integration, product usage and member retention. Further, this research indicates that community-related behavioural intentions are not significantly related to purchase intentions. en_US
dc.language.iso en en_US
dc.rights.uri http://creativecommons.org/licenses/by-nc-nd/2.5/ca/ *
dc.subject brand community en_US
dc.subject structural equation modelling en_US
dc.title Brand Community Duty: The Role of Duty in Brand Communities en_US
dc.type Thesis en_US
dc.degree.programme Marketing and Consumer Studies en_US
dc.degree.name Master of Science en_US
dc.degree.department Department of Marketing and Consumer Studies en_US


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http://creativecommons.org/licenses/by-nc-nd/2.5/ca/ Except where otherwise noted, this item's license is described as http://creativecommons.org/licenses/by-nc-nd/2.5/ca/

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